Toll Transitions - Your Complete Relocation Partner - Removal, Relocation Management, Relocation Company, International Removals, International Relocation, Corporate Relocation

Toll Transitions - Your Complete Relocation Partner

Advertiser since:
18 August 2008

Organisation Name:
Toll Transitions

Online at:
http://www.tolltransitions.com.au

Email:
[about @ tolltransitions.com.au]

Contact:
Julie Lloyd
Communications Manager
Level 8, 380 St Kilda Road
Melbourne Victoria 8001

Telephone:
In Australia 03 8696 6089
From overseas: +61 3 8696 6089

Mobile/Cell:
In Australia 0432 684 715
From overseas: +61 432 684 715

Details:

This information has been collected from the Toll Transitions Website on 19 August 2008.

Short description:

Relocation, Removal, Relocation Management, Relocation Company, International Removals, International Relocation, Corporate Relocation, Toll Transitions, Your Complete Relocation Partner, People, Benefits to you and your people, services, account management, value for money procurement, Business Advisory Services, households, value for money procurement, removals and storage services, workplaces, managing your risk, national coverage

Toll Transitions Your Complete Relocation Partner

Toll Transitions’ philosophy is to partner with our clients to provide maximum benefit from each relocation experience.

We are proud of our ability to service all our clients and their unique requirements, irrespective of volume or service readth. We provide services to more than 300 clients, with annual relocation volumes ranging from less than 10 to tens of thousands.

Whatever your relocation needs, we have the expert knowledge and experience to provide your organisation with professional advice on all levels of employee and workplace relocation support.

As Australia’s leading relocation management organisation, we have the knowledge and experience to provide you with professional advice on all levels of employee relocation support.

People

Toll Transitions' primary focus is to fully support your people – and their families – through each stage of the relocation from administration of intra-country and expatriate programmes to coordination and procurement of third party services.

Dedicated account management teams facilitate effective communication.

A unique e-commerce capability streamlines processing and allows flexibility in every move.

Expert end-to-end management saves your HR team administration time and costs.

Excellent reporting systems monitor customer satisfaction, relocation activity and status, as well as providing comprehensive financial information and budget tracking.

Benefits to you and your people

'People are our priority' is Toll Transitions' guiding philosophy. Each relocating employee is assigned an experienced client service consultant who takes the time up front to understand each employee's specific needs and concerns.

By providing your people with comprehensive information and a tailored relocation programme, Toll Transitions assists your people in settling comfortably into their new location.

The assigned consultant remains your employee’s single point of contact throughout the relocation. This coordinated approach means that from the moment the decision to relocate is taken through to productive settlement in the new environment; your employee’s every need is seamlessly managed.

Services

Toll Transitions’ philosophy is to partner with our clients to provide maximum benefit from each relocation experience. Our highly trained Australian consultants and global destination service partners, deliver the following services in over 120 locations worldwide:

* Orientation and Familiarisation
* Home Search
* Settling In
* Departure Programmes
* Lease Break Management
* Home Sale and Purchase Services
* Property Mangement
* Education Consultation & support for children
* Partner Career Support
* Removals Management
* Cross-Cultural Training
* Repatriation Integration Programmes
* Language Training
* International Business Briefings

Toll Transitions manages the administration and payment of all associated expenses. Through regular financial reporting and analysis we partner with clients to identify ways to reduce overall relocation expenditure.

Toll Transitions was relentless in helping me find the right location for both the short and long term. I appreciated the great work and commitment to excellence, starting with the overseas communication, the helpful arrival package and documentation, all the way through to the detailed research and inspection tips. Regional Business Manager, Asia Pacific Microsoft Corporation

Account Management

Our Account Management philosophy is highly consultative; we position ourselves as an extension of your HR function, partnering with you to offer your people the best relocation experience possible.

Our unrivalled experience in the relocation industry enables our Account Managers to assist you in developing optimal solutions to ensure your relocation policy fits into your overall business strategy.

Communication is key to the success of Toll Transitions' client relationships. We have integrated technologies and practices that streamline processes. By continuously monitoring services, satisfaction and expenditure, our Account Managers are able to pro-actively advise clients on improved service offerings or areas of cost reduction.

When we are in the position of having difficulty in recruitment, to have such a professional approach starts the future staff member's experience on the correct footing. The process of moving can be very stressful, and Toll Transitions makes it such a hassle-free exercise that I personally would wish to use them any time I was in need. Executive Director of Medical Services Mackay Health Service District

Removals and Storage Services

Toll Transitions has over 50 years experience in relocation management and is Australia’s largest purchaser of removals services. We provide end-to-end management for the removal of home contents and personal effects, including vehicles and pets, anywhere in Australia and around the globe.

Through rigorous and independent supplier performance monitoring, we guarantee the best quality service available at excellent market rates.

Our online systems provide on demand reporting including consignment status and comprehensive cost data. This enables us to partner with our clients to identify cost saving opportunities and continuously improve our service to our clients.

Value for Money Procurement

Under our Value for Money removals management model, a panel of quality managed removalists competitively quote for every removal. Our clients are offered the best Value for Money price for each move and they are assured of receiving the highest quality service. Toll Transitions monitors each provider’s performance on all moves and we only award work to those who provide consistently high standards of service.

As the country’s largest buyer of removals services all the major removals companies within Australia are registered on our panel of over 100 providers. This means they are contractually obliged to deliver services in accordance with our Minimum Service Standard Guidelines.

Complete independence from third party providers means we do not benefit from increased removals costs. Our aim is to provide you with choice that delivers real savings to your bottom line.

Toll Transitions offers your employees the option of completing their inventories on-line via a secure login and password. For subsequent moves, employees simply log on and update their previously entered data, greatly reducing the time consuming task of completing and re-entering an inventory.

Alternatively a consultant can be on-site to complete the inventory and to offer specialised advice.

Toll Transitions insists on the highest standards of packing, handling and transport services from our removalists whose performance is monitored on each service. Performance results are incorporated into each purchasing decision to ensure our clients’ on going satisfaction.

Workplaces

In today’s high intensity business environment, relocating your workplace can place considerable additional demands on your people. Toll Transitions provides total relocation project management services. With extensive experience in large complex projects, we assist our clients to maintain business continuity throughout their relocation.

Toll Transitions combines the experience of over 50 years of removals management with Toll’s industry leading logistics capability and an internationally recognised approach to project management, to offer our clients the most advanced relocation project management service in Australia.

Services include:

* Total Relocation Project Management
* Relocation Database
* Asset Management
* Asset disposal
* Storage Gap Analysis
* Filing and Storage Consultancy
* Relocation Help Desk
* Move Ambassadors

Our People

Toll Transitions’ Professional Relocation Project Managers offer the knowledge, skills, tools and techniques to provide a complete solution for any relocation. Our Relocation Project Managers’ experience and commitment means they are able to pro-actively advise clients on areas of innovation and best practice, working to ensure our client's business continuity throughout the relocation process.

Communication is central to Toll Transitions’ approach to project management. We appoint Relocation Project Managers who fit culturally with your organisation, because we understand that in addition to formal systems of communication, the success of a relocation benefits from trust and collaboration founded on positive relationships. We encourage open channels of communication throughout the relocation so that all stakeholders are kept well informed and have confidence in the project at all times.

As a member of the Australian Institute of Project Management, Toll Transitions' Relocation Project Managers contribute to the continuous improvement of project management practices in Australia. Through peer-to-peer contact, Toll Transitions’ Relocation Project Managers are able to continually improve their knowledge, skills and competence to always offer the best service to our clients.

Toll Transitions were committed and focused on the process and cultivated a strong relationship with each of the business unit key stakeholders in the months leading up to the move. Property and Administration Manager Ernst & Young

Managing your risk

The greatest risks for a relocation project are not loss or damage of goods in transit but inefficient scheduling and poor service, which cause disruption to your business. In addition, OH&S, environmental and security risks may affect some projects. Toll Transitions’ strategic planning ensures your business is not exposed to these risks.

For all relocation projects, Toll Transitions conducts a rigorous risk identification and assessment enabling us to effectively mitigate and manage risks to your business. Toll Transitions assumes responsibility for the success of your relocation project and ensures that when our clients move they are ready to resume operations and continue with their normal business activities from day one.

We are strongly aware of security concerns with regard to confidentiality. Our success in mitigating risks and maintaining the integrity of clients’ material and intellectual assets is demonstrated by ongoing relocation projects with numerous Government and corporate organisations throughout Australia.

National Coverage

Toll Transitions’ national presence is unique in the relocation industry. There are Toll Transitions' professionals in all capital cities and major regional centres in Australia. This ensures we can provide professional Relocation Project Managers on the ground with the relevant expertise, utilising a consistent methodology to assist your business whenever and wherever there is an on-site requirement.

Given our high standards of training, formal project management procedures and accessible online systems, Toll Transitions is able to provide services in any location in Australia and deliver a consistent solution to our national clients.

Our Townsville staff are very happy with their relocation and new office. Toll Transitions played a large part in achieving a smooth move in difficult circumstances. Project Manager, Accommodation Relocation Department of Transport and Regional Services

How we can help

Toll Transitions is your complete relocation partner and we offer an extensive range of relocation services. Contact us to find out more.

More information:

Is available on the Toll Transitions website

http://www.tolltransitions.com.au

See our link on the following pages:

Moving to Brisbane
Moving to Perth

Links on this Toll Transitions Profile page

Toll Transitions
http://www.tolltransitions.com.au

Last update: 29th August 2008